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Help To Make Sense Of Your NDIS Plan

NDIS Support Coordination Across Melbourne And Victoria

Turning Goals Into Day-To-Day Steps

Support coordination helps you understand your plan better so you can use it well. We link you with providers, community services, and other supports that fit your goals.


You pick the goals - we line up the people, times, and bookings. If anything changes, we adjust the plan and explain anything that’s new.

The Levels Of Support Coordination

 

There are three levels funded by the NDIS: â€‹

 

  • Support Connection

  • Support Coordination

  • Specialist Support Coordination


Higher levels are for more complex situations and may involve multiple systems or risks. We match your supports to the level in your plan.

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Support Connection

Short, practical help to get services in place and grow your confidence when using your plan.


We help you set up the initial services and help you learn the basics. You’ll gain confidence using your plan and booking what you need.

Support Coordination

Regular help to organise supports, solve issues, and keep things on time.


We organise providers, manage changes, and follow up on any issues that come up. You get simple updates so everyone who is close to you knows what happens next.

Specialist Support Coordination

Used when your situation is complex and you need a specialist to keep supports consistent.


We coordinate across services when things are complex and there are many people involved. The aim is make sure you get steady support with fewer surprises.

Examples Of Support

We make your week easier to manage. 


That can include setting up social meets, booking appointments, and checking up on how things went. We can set up services, confirm agreements, and align rosters.


We also prepare for plan reviews with notes that are easy to read.

 Regular Items On The List ​

 

  • arrange new providers

  • confirm service agreements

  • align rosters

  • sort changes

  • chase updates

  • help compare options 

  • keep simple records so reviews are less stressful

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Melbourne And Victoria-Wide

We cover Melbourne and surrounding areas, and we travel across Victoria. Tell us where you are and we’ll coordinate staff in your area.


You don’t need to come to an office - we meet you where you are.

First Steps And What To Expect

 

A short call gets things moving. We note your goals, suburb, and best times to talk. Then we agree on the level in your plan and line up the first tasks.


On The Day


We confirm the priorities, complete the agreed upon tasks, and record any key points. You’ll get a quick update and clear next steps in writing.

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Start Your Support Coordination

A quick chat is the fastest way to begin. Tell us your suburb and the support you’d like to start with. We’ll confirm times that work for you and set a start date.

Contact Us

Call 1800 245 745 (9:30am –4:30pm, Mon–Fri)

If we miss your call, we’ll call back within 15 minutes during office hours.

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Prefer A Message?

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Use the contact form any time. We follow up during office hours the same day.

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