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Attendant Care For TAC Clients

Support After An Accident

Getting Life Back Into A Routine

We provide attendant care in your home and out in the community. We plan each visit with you and keep communication simple and easy.


Help can include things like:

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Personal care

 

Help with showering, dressing, grooming, toileting, safe transfers, and taking medication on time

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Daily tasks

 

Help with meal planning, cooking, light housework, laundry, shopping, bills, and simple paperwork.

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Community access

 

One-to-one support for appointments, classes, sport, clubs, library visits, and local events

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Travel help

 

Planned pick-ups, drop-offs, route planning, Myki use, and keeping you company between stops

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Support Around The House

Home is where routines really count. We help you set simple steps that anyone involved with your plan can follow.


We can help with personal care, light domestic tasks, meal prep, and setting-up for the next visit. We agree on the plan together and in writing so it’s clear for everyone.

Appointments, Errands, And Plans

Outings work best when times are clear and everyone knows the plan. We set pick-ups and returns in advance so that everyone is ready on time.


Your worker can stay with you if you need them to and they can help at each stop. Routes are planned so clinics appointments, the shops, or classes are not missed.

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Travel And Transport

Travel is part of day-to-day life, even after an accident. We help with transport linked to your TAC plan.
We record kilometres and times in plain English and keep copies for you. 

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TAC sets rules and rates for eligible travel. We’ll explain what applies to your case.

Approvals, Hours, And Rates

TAC can fund attendant care and related supports when approved. We work within current TAC policies and confirm details in writing.


Some services have hour limits or time frames. We keep you informed so there are no surprises with claims or records.

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How We Meet TAC Guidelines

TAC has rules for who can provide care and how it is delivered. Providers must be approved by and follow TAC guidelines for safe practice and documentation. That protects you and keeps services reliable.


We follow the TAC guidelines for safe practice, documentation, and service quality.

From First Call To First Visit

​A short call gets things moving. We note your goals, suburb, and the best times to meet.

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We match a worker, confirm the plan in writing, and set your first visit. Clear steps help everyone start well.

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While We’re With You

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We check priorities first and agree on the order of tasks to get things done. We then complete the agreed support and write down any key points.

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You get a quick update and the next visit time and date before we go. That way, you always know what happens next.

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So Convenient - We Come To You

We cover Melbourne and surrounding areas, and we travel across Victoria. Tell us where you live and we’ll allocate staff in your area.

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There’s no need to visit an office. We meet you where you are and keep things simple and easy.

Start Your TAC Support

A quick chat is the fastest way to begin. Tell us your suburb and the support you want to start with.


We’ll check times that work for you and set a start date. You’ll have clear steps and a friendly point of contact from day one.

Contact Us

Call 1800 245 745 (9:30am –4:30pm, Mon–Fri)

If we miss your call, we’ll call back within 15 minutes during office hours.

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Prefer A Message?

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Use the contact form any time. We follow up during office hours the same day.

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