Support At Home And In The Community
Help At Home And Out In Melbourne
What A Support Worker Can Do
We help with everyday life at home and in your community. Our mobile team in and around Melbourne comes to you.
Here is how a support worker can help.
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Support For Home Routines
Home is where many supports happen. You’ll get practical help that fits into your routine.
Personal care
showering, dressing, grooming, and meal prep.
Daily tasks
light cleaning, laundry, and simple household jobs.
Moving safely at home
including transfers and mobility.
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Help With Local Trips And Activities
Staying connected matters. We help plan local trips so you meet your friends on time.​
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Getting to medical and therapy appointments.
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Shopping, banking, and local errands.
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Community, social, and recreation activities.
Reliable Pick-Ups And Returns
Travel can be stressful without a plan. We help with handling times and pick-ups so trips feel easier.​
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Transport for medical appointments, work, study, or community needs.
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Agreed pick-up and return times in advance.
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Safe travel with clear routes and contact.
We Use The Empowerment Model - Because It Works
Learning by doing builds confidence. We keep steps small and repeatable.
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Cooking, meal planning, and kitchen safety.
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Cleaning, laundry, and simple home routines.
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Shopping skills, budgets, and money basics.
What Happens Now?
We start with what matters to you and what you need right now. Then we match the right person and agree on times that suit you.
Start Here
We keep onboarding short and clear. You will always know the next step.​
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Tell us your goals, routines, and any risks we should know about.
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Share your plan details and preferred days and times.
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We confirm what is possible and agree on a start date together.
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Who Comes And When
Seeing the same faces helps things move along easier. We schedule for consistency and minimal change.
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We’ll match a worker with the right skills and temperament.
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Then we can set a regular roster you can rely on.
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You’ll get written confirmations for bookings and any updates.
While We’re There
Visits follow your plan and routine. Notes stay short and simple. We will:
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Arrive on time, greet, and check priorities.
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Support tasks as agreed and record any important points.
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Confirm when the next visit will happen and any follow-ups.
When And Where
We cover Melbourne and nearby areas. Ask about your suburb and we will confirm staffing and timing in your area.
Get A Quick Reply
Call between 9:30am - 4:30pm, Monday to Friday. We call back within 15 minutes during these times.
Phone: 1800 245 745.
We Come To You
Home visits and community support are standard. There is no extra charge for our mobile office.
Using Your NDIS Budget
Your support worker can be funded in your Core budget. The category is Assistance with Daily Life.
Core: Assistance With Daily Life
This covers personal tasks and daily activities. It can occur at home or in the community. This includes:​
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Personal care and morning or evening routines.
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Support with light household tasks.
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Help to manage day-to-day activities.
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Participate In The Community
Your Core budget can also fund community access. This includes a worker to help you take part. Trips are planned to suit your week:​​
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Attending appointments, programs, or community groups.
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Shopping and local errands with support.
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Social and recreation activities.
Paying For Trips
Plans may include transport with a provider. We follow current travel rules and rates.
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Travel to care, work, study, or activities.
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Agreed kilometres and time for provider travel.
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Clear records for plan claims.
